Your curbing has a one-year warranty against defects in materials and workmanship. It will be replaced at no charge if the materials we use or the way it was installed by our workmen causes the defect.
This extruded landscape border is an attractive, durable product that will last for years. Please follow the guidelines below for the first few days after installation...
1. Keep pets, children and objects away from the curb for at least 24 hours. It will be “hard” to the touch at this point, but still needs several days to cure.
2. Sod laying, sprinkler work and landscape work can be started 48 hours after installation; however, caution must be taken as shovels, picks and wheelbarrows can damage the curb for several more days while it is fully curing.
3. If you have a landscape contractor working for you, caution him about protecting the curb from damage. If wheelbarrows are used for hauling rock over the curb, put a mound of dirt over it (6” deep) or build a ramp over the curb to keep the weight from cracking it. Never allow a tractor or truck to run over the curb.
4. If it begins to rain within 6 hours after we leave the job, try to cover the curb with plastic. Make sure sprinkler systems do not come one for at least 24 hours. Irrigation, backwash from pools, condensate lines, or rain can damage the curb during the first 24 hours.
5. Efflorescence (white powder substance) can appear on occasion and does not look good on curbing. It is generated from water sprinkling systems and can also appear after a rainstorm. The intensity of efflorescence varies depending upon the type (hardness) of water and the volume of water that gets on the curb. Check your sprinkler heads while the system is on and try to adjust them to minimize the amount of water spraying directly on the curb. If you have just planted sod and are watering frequently, efflorescence may appear more readily. Be patient, wait for lawn to get established, turn water off for a few days, and then clean the curb after it dries. A solution of 50/50 vinegar and water with a light brushing will remove the efflorescence. You may have to do this a few times; eventually, the efflorescence should go away.
6. Once in a while, curbing with color in it may look “splotchy” for a few days while it is curing. This will go away as it cures and is not to be confused with efflorescence.
7. If curbing is damaged, we will come back and make necessary repairs, however, there is a $200 minimum charge for this service.
8. Cracking – concrete curbing like any other type of concrete can and will crack. We experience very little cracking in our products.
9. When curbing is installed as a retrofit (grass already in place), there will be a small amount of concrete on the ground between the new curb and the grass. It is very difficult to remove this concrete while it is still wet. After a 24 hour curing period, it can be picked up in small pieces and thrown away. Since we have not included a return trip in the price of our curing to do this, we ask that you take a few minutes to remove the excess concrete. This will allow your grass to grow back against the curb. You may want to place sand and/or dirt in this area, as well, if there are voids between the curb and grass.
10. Damage to sprinkler lines, telephone wires, cable TV, or other buried items by our equipment or personnel is not our responsibility.
11. Your curbing has a one-year warranty against defects in materials and workmanship. It will be replaced at no charge if the materials we use or the way it was installed by our workmen causes the defect.
12. If customer chooses Sealer Option B or C, we are not responsible for the ill effects of not resealing after 30 days.